LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES
Position : Operations Coordinator
Work Hours : 9:00 AM – 5:00 PM Eastern Time
Holidays : TBC
Salary/Rate: : 1700 USD per month
Operations Coordinator to the Founder
Are you a self-starting, detail-oriented, high-urgency, tech-savvy person who’s passionate about helping others succeed… and who wants to work directly with the founder of the company?
Do you love finding new shortcuts to be more productive? Are you the most resourceful person you know?
Do you have amazing attention to detail and find typos that most people would miss? Do your friends make fun of how organized you are?
A little bit about the client
Our client is a specialized digital marketing agency that works exclusively with technology and software companies to help them grow their business.
They are rated well-rated on Glassdoor (4.7 rating), well-loved by their clients and team, and are a 100% remote. They have team members all over the world because they believe in hiring the best, regardless of where they are.
Duties & Responsibilities
· Keep the CEO focused and productive by managing their work and personal schedule, and bumping up to-do's they are falling behind on. You are expected to be direct and firm. You will need to be assertive and project-manage the CEO.
· Manage the CEO’s email inbox including triaging, responding, delegating, and escalating messages as needed.
· Collaborate with multiple departments (People, Revenue Operations, Program Design, Events, Finance) to ensure the successful execution of projects and initiatives. Strong organizational and multitasking skills, as well as the ability to prioritize and manage multiple tasks effectively, are essential for this role.
· Send LinkedIn or social media invites and DMs (direct messages) to prospects, clients, and interview candidates.
· Drive 30-minute working sessions at least twice a week with the CEO as an accountability partner to facilitate actioning urgent and critical to-dos for the week.
· Update to-dos and timelines proactively, knowing when to bend or break directives and think out of the box.
· Take meeting notes by participating in various internal and client-facing meetings.
· Draft and/or send appropriate next steps email and follow-ups needed to keep prospects in the sales pipeline on track.
· Draft sales proposals and/or summary of options for prospects based on sales call recordings and submit them for the CEO’s approval.
· Put together the initial draft of contracts (Master Services Agreement and Scope of Work) for new deals closed by the CEO.
· Ensure proper sales handoff of the CEO’s closed deals to the Operations team for proper client onboarding.
· Organize and tag content (eg: sales calls, marketing training webinars) in various software platforms, CRM, and learning management systems.
· Research and compile data about prospects, clients, and interview candidates.
· Provide support before and after meetings and client calls.
- At least 2 years of experience as an Operations Coordinator, Executive Assistant or similar roles
- Proficient English speaker with excellent communication skills in speaking, writing, and reading (must be able to reply promptly and clearly)
- Proactive and takes initiatives in daily activities and tasks
- Very strong attention to detail
- Disciplined and has a great work ethic, is very responsive over all communication mediums, and possesses strong time management skills
- Strong proficiency using Basecamp or other related project management softwares
- Available to work US eastern standard time business hours
- Committed and has no issues with attendance
- Experience in digital marketing is plus
- Experience with software, technology, or SaaS industries is a plus
TBC
