- Provides support for Proactis IT Systems and other third party applications (Endpoint Operating Systems/Security/Software Deployments).
- Provides administrative support for the corporate telephone systems incl. IP phones and softphones.
- Provides support for company issued hardware devices. Including, but not limited to, desktops and laptops.
- Provides administrative support for the corporate IT systems (Microsoft365, Active Directory, User and Group Privileges).
- Creates technical and procedural documentation for ITAS services.