Position :Operations Associate
Work Hours :Monday to Friday 8am-5pm or 9am-6pm Japan Timezone
Salary Range :$900 - $1500 (Depending on the interview result and client’s
approval)
About the Company:
It is a leading collective of over 150 top-tier F&B experts located in more than 30 countries, specializes in supporting CPG & Foodservice brands like Bel, Ferrero, Domino's Pizza, and Kerry in their international growth. We provide comprehensive solutions across the food value chain, from product development to market expansion, leveraging our vast expertise in branding, marketing, business development, regulations, and supply chain.
Overview:
We are seeking a motivated and proactive Operations Associate to support our Chief Operating Officer (COO). This role is critical in maintaining our operational excellence and assisting in our growth trajectory, ensuring our clients receive unparalleled service.
Responsibilities:
- Assisting the COO in managing client communications, including email follow-ups, call scheduling, and deal progress tracking.
- Re-engaging past leads to set up discussions with the COO.
- Researching new and past leads to support strategic outreach.
- Aiding in the creation of effective emails using Apollo (with training provided).
- Assisting in contract preparation.
- Managing invoice creation, billing processes, and follow-up for timely payments.
- Supporting the onboarding of experts into the GourmetPro network.
- Demonstrating a proactive and curious attitude, taking initiative in assignments, and seeking additional responsibilities.
- Address and resolve any client concerns or complaints promptly, always striving for a positive outcome and maintaining the integrity of the company’s brand.
- A bachelor’s degree in Business, Marketing, Communications, or a related field
- At least 3 years of experience in an advertising agency, marketing agency, market research agency, or recruitment agency.
- Proficiency in G-Suite, HubSpot, and Notion is advantageous.
- Strong communication and organizational skills.
- Ability to multitask and prioritize in a dynamic, fast-paced environment.
- Proactive problem-solving approach and eagerness to learn.
- Team-oriented mindset with a positive attitude.
- Solid background in sales admin and invoicing.
- Exceptional written and verbal communication skills, as well as presentation abilities.
- Proficiency in English is a must.
- Curiosity and transparency are highly valued.
Why Join Us? This is a full-time remote opportunity where you'll work alongside a dedicated and passionate team. We're not just looking for an employee; we're seeking someone who's keen to be a part of our adventure, contributing their expertise and passion every step of the way.
- A fully remote and flexible work environment.
- Opportunities for professional growth within a rapidly expanding company.
- A chance to contribute significantly to the F&B sector, working with renowned global brands.
