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Position: Sales Coach
Reporting to: Senior Manager, High Velocity Sales
Location: Ortigas Center, Pasig City (Onsite)
Working Hours: Mid-shift and/or Night Shift
Start Date: ASAP
General Job Summary
The Sales Coach is an individual contributor role and acting as the “Quality Assurance and Sales Coach” for the High Velocity Sales Team. This individual is responsible for contributing to sales growth of the region and sustainability of the High Velocity Sales Team in Manila. This individual is the champion in the field and responsible for developing and enhancing the skills of the High Velocity Sales Team. This is accomplished by, but not limited to:
- End-to-End Call Monitoring
- Conducting end-to-end call monitoring and feedback, reinforcing positive sales agent behaviors that will drive better and improved results.
- Assess how call conversation/meetings are handled and identify the areas that need improvement.
- Coaching and Training
- Develop and implement comprehensive sales training programs for our sales team.
- Provide one-on-one coaching sessions to identify strengths and areas for improvement.
- Foster a culture of continuous learning and skill development.
- Performance Analysis
- Analyze sales performance data to identify trends and areas for improvement.
- Collaborate with sales leads and managers to establish key performance indicators (KPIs) for the sales team.
- Conduct regular performance reviews and provide constructive feedback.
- Sales Strategy Enhancement
- Work closely with the sales leadership team to refine and improve sales strategies.
- Develop and implement innovative sales techniques to drive revenue growth.
- Keep abreast of industry trends and incorporate best practices into training programs.
- Team Collaboration
- Collaborate with sales managers to understand specific team needs and challenges.
- Foster a collaborative environment that encourages knowledge sharing and teamwork.
- Assist in the onboarding process for new sales team members.
- Communication Skills
- Develop and enhance communication skills within the sales team.
- Provide guidance on effective communication strategies for client interactions
The Successful Candidate
- Proven experience and excellent track record as a Sales Coach and Sales Lead
- Proven experience in effectively coaching internal/virtual teams
- Thorough understanding of a high velocity sales process, enterprise sales cycle, sales techniques, sales strategies, and best practices
- Excellent sales, negotiation skills, and objection handling skills
- Knowledge or previous experience in the software industry is a plus
- Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook
- Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization
- Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams
- Possesses a high degree of honesty, integrity, and ability to maintain confidentiality
- Professional image and interpersonal skills
- Organizational and follow up skills, problem solving and analytical skills
Join the A-Team and experience the A-Life!
