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Jobs in Philippines   »   Jobs in Cebu City   »   User Experience Tester/Analyst (Remote, Philippines)
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User Experience Tester/Analyst (Remote, Philippines)

LegalMatch.com

LegalMatch.com company logo

Your job is to help the company deliver better products by conducting regular evaluation and testing of our software from an end-user perspective. Your output will contribute towards improving existing features and developing new feature ideas for potential implementation.

Responsibilities:

  • Understand how end users are interacting with our various products and use this knowledge along with your user testing and usability experience to question and identify defects and improvements
  • Conduct regular testing for user experience, ensuring that users are learning and using our interfaces more quickly and effortlessly; report test findings to Product and QA teams
  • Look into various blockers for conversion and propose improvements
  • Work with analysts to determine baseline for task success rate, time on task, user error rate, and others; conduct analysis and testing in order to help us improve performance based on these measures
  • Ensure user journey meets business & customer standards, highlighting issues or improvements during requirements / testing phases  
  • Work collaboratively with various stakeholders to meet the needs of customers, contributing domain knowledge and ideas that will help us develop better features for customers.
  • At least 3 years’ experience as a UX tester/analyst.
  • Creative and tech savvy
  • With thorough understanding of UX design, information architecture, and testing for conversion; a background in design thinking will be great
  • Passionate about UX and quality
  • Proactive and a great communicator
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