LOOKING FOR FILIPINOS OR PHILIPPINE-BASED CANDIDATES!!
Position: Work Order Processing Coordinator
Work Hours: Mon – Fri, 8am to 4pm AST (Canada)|8pm to 4am Phil. time
Pay Range: $800 - $1200 monthly
Plus monthly performance-based bonus!
Onboarding Period:
- Collaborate with the team to clear through the backlog of work orders.
- Establish and nurture relationships with new vendors in the city to expedite the processing of work orders.
Core Responsibilities:
- Track and manage the average time to resolve open work orders.
- Provide weekly reports on key performance indicators (KPIs) to the CEO through a business review package submitted via Slack.
Software Improvement:
- Actively engage with our proprietary software, Rentalize, to ensure seamless workflow integration.
- Make valuable suggestions for software enhancements to benefit our company and Rentalize’s broader customer base.
- Primary tools utilized in this role include Facebook (for discovering new vendors and contractors), Dialpad (for handling phone calls), Gmail (for managing emails), and Rentalize (our work order management system)
- Excellent communication skills to engage with residents and external vendors effectively.
- Strong organizational abilities to manage work orders efficiently.
- Familiarity with property management software, Rentalize, is a plus
- Ability to work independently and collaboratively within a fast-paced environment.
