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Jobs in Philippines   »   Jobs in Manila   »   Customer Service Job   »   E-commerce / Shopify Support - 16479801349 -
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E-commerce / Shopify Support - 16479801349 -

Support Shepherd

Support Shepherd company logo

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: E-commerce/Shopify Support

Working hours: Monday - Friday, Flexible (but there should be an overlap of atleast 4 hours between 9 am - 5 pm UK Time)

Holiday/s: UK and/or PH Holiday

Salary Range: $900 - 1,500/month


About the company:

The company offers products that target hair concerns from the outside with our cosmetic range. Our topical products contain high levels of natural ingredients, are Vegan-certified, SLS, Paraben, and Cruelty-free, and will boost your vitamin results.

About the role:

We are seeking a dynamic individual for the role of E-Commerce Support Specialist to contribute to the management of our Shopify sites and various online platforms. The ideal candidate will assist in building landing pages, tackling SEO tasks, and handling basic analytics work. Additionally, there will be opportunities to support paid ad production.

Duties and responsibilities:

  • Manage Shopify sites, build landing pages, assist with SEO tasks, and conduct basic analytics work.
  • Provide support in paid ads production, including competitor research, brief writing, and actor/creator sourcing.
  • Contribute to reporting and analytics activities.
  • Potentially assist in CRM tasks, such as segment building, email design, translation organization, and performance tracking.

  • At least 2 years of relevant experience in e-commerce.
  • Should be proficient in using Shopify
  • Demonstrated proficiency in Excel/Google Sheets, Google Analytics, Klaviyo, and Asana is an advantage.
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