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Jobs in Philippines   »   Jobs in Makati   »   Sales / Marketing Job   »   Voice and Email CSR for Automotive Account POC 300 BL
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Voice and Email CSR for Automotive Account POC 300 BL

ISTA

ISTA company logo

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

  • Handle customer inquiries and resolve concerns promptly and professionally
  • speak to US patients and assisst them with their concerns
  • Provide accurate and detailed information about our products/services to customers
  • Identify and escalate priority issues to the appropriate departments
  • Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
  • Maintain customer records and update relevant information in the system
  • Meet or exceed individual and team targets

Monthly Salary: PHP 21,000

    • At least 6 months of BPO experience, preferably with customer service accounts handling medical accounts. Proven customer support experience or experience as a Client Service Representative
    • Must have good communications skills
    • Strong phone contact handling skills and active listening skills
    • Ability to multi-task, prioritize, and manage time effectively
    • Must be willing to work on-site BUENDIA, MAKATI

What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives
✱   This job post has expired   ✱

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