LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES
Job Title: Account Coordinator
Schedule: To be confirmed (EST)
Salary Range: $900-1,500
Benefits: TBD
About the Company:
A minority and female-led advisory firm with over 25 years of customer experience (CX) and employee experience (EX) expertise. We partner with our clients to analyze and improve how your customers and employees interact with your organization.
About the Role:
The ideal candidate will play a crucial role in directly engaging with clients, ensuring smooth communication and scheduling, and providing support. We are looking for someone who pays attention to detail, possesses exceptional organizational skills, and excels in a fast-paced environment.
Responsibilities:
- Client Management: Engage directly with clients to understand their needs, answer queries, and provide exceptional service.
- Scheduling and Organization: Utilize Monday.com to input client information and manage schedules and invites
- Email Management and Communication: Monitor the company’s inbox and structure response templates
- Research and Proposal Assistance: Provide support with research and handling proposals
- At least 3+ years of relevant experience
- Proficient in Monday.com, Zoom, and MS Teams
- Strong communication skills, both written and verbal.
- Proficient in time management and is highly-organized
- Collaborative and versatile
