Key Responsibilities
- Maintain rosters in line with business and staff requests.
- Monitor real time activities to ensure adherence to schedule
- Maintain productivity across the Centre.
- Management of Centre KPI’s to ensure a high level of performance.
- Produce highly accurate reports highlighting results across key business drivers, including trends.
- Analysis of data and reporting to identify business opportunities and continuous improvement
- Contributes and collaborates with the team to generate new ideas and suggestions to improve team culture and promote inclusiveness
