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Jobs in Philippines   »   Jobs in Mandaluyong   »   Information Technology Job   »   Technical Relationship Manager (AU IT Infrastructure, Home-based)
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Technical Relationship Manager (AU IT Infrastructure, Home-based)

ConnectOS

ConnectOS company logo

Salary: P60,000 to P100,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Minimum of at least 2 years as Technical Relationship Manager or equivalent.
  • Proven experience in a technical role, with a strong understanding of Microsoft platforms, MacOS, and cybersecurity.
  • Experience in network and internet infrastructure, with familiarity in Cisco, Juniper, and Arista.
  • Exceptional skills in writing sales proposals, contract renewals, and pricing.
  • Ability to work closely with technical engineers and other team members.
  • Experience in a client-facing role, with a focus on maintaining and growing client relationships.
  • Excellent communication and negotiation skills.
  • Must be amenable for a contract position (1 year contract, subject for renewal/continuous contract).

Nice to Have:

  • Sales experience is desirable.
  • Strong interpersonal and communication skills.
  • Ability to think critically and solve problems effectively.
  • Proactive and able to work independently as well as part of a team.
  • Detail-oriented with strong organizational skills.

What will you do?

  • Apply expertise in Client Relationship Management and Sales in maintaining and strengthening client relationships, ensuring the continuity and growth of the business.
  • Develop and maintain strong relationships with clients, understanding their technical needs and business objectives.
  • Provide technical guidance and support on Microsoft platforms (Windows desktop, Office 365), MacOS, and cybersecurity concepts including XDR, backups, BCP, etc.
  • Engage in technical and commercial discussions, offering solutions that align with clients' needs.
  • Have a fundamental understanding of Network and Internet infrastructure, with experience in Cisco, Juniper, and Arista being desirable.
  • Assist in writing sales proposals, renewing contracts, and pricing solutions in collaboration with engineering teams.
  • Focus on protecting company revenue and margins and minimize client churn without having a new sales target.
  • Ensure smooth contract and agreement renewals with existing clients.

Join the awesome team and enjoy these benefits & perks:

  • Home-based work setup
  • Medical, Dental Coverage and Life insurance from day 1 of employment
  • Paid Service Incentive Leaves and Birthday Leave (1)

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Sydney, Australia was founded based on the belief that IT should be simple, as complexity leads to problems and higher costs. Cloud computing offers a chance to change how businesses use technology, bringing more flexibility, faster turnaround, and lower IT expenses. With a good cloud strategy, companies can transform their daily operations.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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