Salary: P50,000 to P60,000 (Monthly Package)
Schedule: Tuesday – Saturday (01:00 AM - 10:00 AM MNL)
What are we looking for?
Skills Required:
- Combined years of experience in Healthcare Industry and Customer Service.
- Strong organizational skills.
- Provide high-level customer service combined with active listening.
- Ability to handle multiple priorities.
- Patience when handling tough patient scenarios.
- Able to perform under pressure while maintaining a positive attitude on a fast paced team.
- Knowledgeable in computer and other communication tools.
What will you do?
- Serve as the primary point of contact for patients and their families. They handle inquiries, provide information about services and procedures, schedule appointments, and address concerns or complaints. Effective communication skills, empathy, and a patient-centered approach are essential in this role.
- Responsible for managing appointment schedules for healthcare providers. They coordinate with patients to find suitable appointment times, ensuring efficient use of provider availability and minimizing wait times.
- Assist with the registration process for new patients, collecting necessary personal and medical information, verifying insurance coverage, and ensuring all required documentation is completed accurately.
- Verify insurance benefits for patients and help patients understand their coverage and financial responsibilities.
- Maintain and update patient records, ensuring they are accurate, confidential, and accessible.
- Acts as advocates for patients, helping them navigate the healthcare system, understand their rights, and access appropriate resources or support services. They may provide information on community resources, support groups, or financial assistance programs, as well as address any concerns or complaints raised by patients.
- Provide administrative support to healthcare providers and other staff members. This may include managing office supplies, maintaining appointment calendars, preparing correspondence, coordinating meetings, and assisting with other clerical tasks as needed.
Join the awesome team and enjoy these benefits & perks:
- Home-based work setup
- Medical, Dental Coverage and Life insurance from day 1 of employment
- Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
- Competitive salary package and annual appraisal
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Complimentary Sleeping Quarters, Coffee at no cost
- Complimentary Office Fitness and Wellness Facilities at no cost
- Regular Company Events, Work Life Balance, and Career growth opportunities
- Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA
JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
A periodontal practice situated in the heart of Silicon Valley. The Bay Area practice believes the best possible outcomes are from conservative, cutting edge, and predictable treatments.
#ConnectOS #ConnectOSCareers #TeamConnectOS
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
