Finished Goods Dispatch Officer

The Warehouse Dispatch Officer is responsible for the general warehouse operations from receiving of goods, storage, internal movements, goods issuances, and loading/dispatch of finished goods ensuring timely, accurate, complete documentation and compliance to  Good Warehousing Policy, Procedures and Standards for safe and efficient warehousing operations.

He/She is responsible for ensuring accuracy, completeness and proper loading of goods onto trucks, or transportation vehicles. 

He/She ensures real-time, accurate and complete system recording of all inventory related  transactions.

1. Receiving at External Warehouse (Legaspi)

• Email Notice of  Vessel Completion of the External Warehouse to TBM

1. FG Loading Execution

• Plan door appointment
• Creation of Warehouse Task and Confirm Task
• Execute picking and Loading (add shipment details)
• Post Goods Issue and Printing of Delivery Receipt
• Checks completeness and accuracy of DR
• Escalate to Warehouse Supervisor if not able to PGI and/or Print of DR
• If system related issue, escalate to SD
• Validates and post Loading Damages
• Submit Dispatch Report

1. Charge to Cost Center

• Transfer the stocks to the requested area

1. Advance Stuffing

• Loading of the Stocks of the Advance Stuffing

1. Batch to Batch FG Dispatch (Work Around Process)

• Warehouse Dispatch to Endorse the Problematic OBD Batch to Warehouse Receiving
• Warehouse Dispatch to proceed PGI

1. Pre-Loading Activities

• Upon receipt of the Outbound Delivery Order or Loading picklist, Checker must review and validate the order details, stowage instructions, and the assigned vessel to use.
• Record the order details and other information needed in the spreadsheet electronic tally sheet.
• Review the vessel capacity vs total bags ordered to check on possible offloading of bags or for possible additional orders to maximize the vessel capacity.
• Once the assigned vessel is available and secured docking at Pilmico Ports (Old and New Ports), Checker will request from the Pest Controller and Engineering department for cargo vessel inspection.
• Conduct pre-loading inspection and pest control activities of the cargo vessel.
• If the result of inspection is not favorable, then pest controller or engineering personnel inform the Vessel Personnel and Checker of non-conformance and ensure that corrective action is being done prior loading.
• Confirm the result of inspection and affixes signature in the inspection checklist for acceptance and or for further cleaning or repair of the cargo vessel.
• Once accepted, prepare an issue to the Vessel Crew on the following documents as required by the Philippine Port of Authority (PPA). 1. Berthing Permit, 2. Wharfage Fee, 3. Copy of Bill of Lading.
• Communicate and arrange schedule of loading to TwinG and Jodin Supervisors to ensure the availability of resources (Stevedores, Forklift Operators, and Forklift units).

1. Loading Activities

• Process and create warehouse transactions in SAP system.
• Inputs reference in the SAP tile to review the transaction details and create warehouse task transactions.
• Check and review the product and quantity to be loaded in the loading ticket vs system. Sign the loading picklist and prepare a loading layout plan.
• Check the actual locations of products based on the suggested picking locations of the system and indicate the locations in loading picklist
• Provides loading instructions and product layout copy for picking reference of Forklift Operator and TwinG loading checker assist.
• Provide booking copy and stowage instruction to vessel chief mate and Loading Foreman for reference during loading execution.
• Loading of finished goods follows.
• Transfer of finished goods from warehouse storage bins to vessel GI zone staging area.
• Scan the pallet handling unit and the GI-Zone location to be able confirm the warehouse task using the RF scanner.
• Loading of finished goods in the vessel and piling of bags should be properly arranged and piled.
• If there are non-confirming products, ensure that the exact quantity and product shall be replaced. Non-conforming products should be summarized in the Finished Products Nonconforming Report at the end of shift or loading.
• If loading is not completed within the day, a partial loading report shall be submitted and reconciliation of ending balances and loaded bags should be conducted every end of shift. Reconciliation of ending balances should be acknowledged and signed by the following personnel. Checker, Vessel Checker/Chiefmate,  Loading Foreman, Vessel Loading Checker assist.
• Check and validate total number of bags loaded vs quantity confirmed in the system.
• If there are no discrepancies observed, update the vessel electronic file and provide a shift report. Otherwise, appropriate action shall be undertaken to resolve the discrepancies.
• Reports and loading documents are properly turnover and should have acceptance between outgoing and incoming vessel loading checkers.

1. Post Loading

• Ensures the vessel hatch cover is fully sealed after vessel loading completion.
• Validate and consolidate all loading damages from the start of loading until completion. All damages should properly recorded and suffice with Non-Conformity report forms.
• Transact Loading Damages  -Post Goods Movement & Maintain Outbound.
• Validate and review the physical ending balances vs loading layout and system records. Ending balance and system should be equal, otherwise appropriate action shall be undertaken to resolve the discrepancies. 
• Ensures that loading records are acknowledged and signed by the following personnels as proof and acceptance that loaded bags are complete based on the loading picklist provided. 1.Organic Loading Checker, 2.Vessel Checker,          3. Forklift Operator, 4. Vessel Checker Assist
• Post Goods Issue and Printing of Delivery Receipts
• Prepares and prints the following documents as required by PPA and customer.: 1. Wharfage, 2. Certificate of Analysis - if requested by customer, 3. ASF Certificate - if requested by a customer.
• Request from the Vessel Chief Mate the Bill of Lading. 
• Validate and review the BL and SOFT copies. Check the BL if the following details are correct based on the actual loaded bags.; Customer Name, SO Number,  Product Name,  Number of bags, Seal Numbers
• Collect all the vessel completion documents and submit them to the Warehouse Supervisor or Manager for the review and signature.
• Review and countersign the vessel completion documents.
• Secure duplicate copies of vessel completion documents.
• Vessel personnel secure copies and proceed to PPA for clearance.

1. Vessel Completion Reporting

• Send vessel completion reports. Attach the soft copies of vessel completion report with stowage plan and pictures.

1. Loading Damage

• Check the Physical vs Monitoring File on the declared loading damages.
• Check the System using Stock Multiple on the System
• Post Goods Movement the Unrestricted using Mvt 311 to RPMV and generate OBD 
• Maintain Outbound the generated OBD using Create Warehouse Task, Confirmed, Load and Post Goods Issue
• Check  and Validate the Items in the Stock Multiple (IM) and Warehouse Monitor (EWM)

1. Pollard Transfer to Toll Mill Cebu/Mega

• Performs loading of pollard into the van
• Posting issuance of outbound delivery document (PGI)
• Performs loading of pollard to the truck or vans

1. Return Material Authorization - with Physical Return

• Generate and email PRS with return reason and DR/SO/SI reference to Customer Complaints Representative upon receiving the Physical Items
• Transact the Returns Delivery in the Post goods Receipt
• Endorse for Quality Inspection on the Return Products for Assessment
• Input the Information on the Complaint Information Requirement Checklist File

1. Return Material Authorization - Undershipment

• Investigate the Undershipment
• System Reiving of the RMA

Bulk Deliveries FG

1. Monde Bulk Process

• Post Goods Issue the Delivery
• Prepare all documents needed; and Place the documents inside the vans 
• Dispatch the Container Van

1. Issues Encountered In the Process (If system related issue, escalate to SD)

• Raised Concern
• Resolution of the Concern
• Beyond Control raised to DXC