- Answering Client emails and calls.
- Provide accurate quotes based upon client requirements.
- Receiving and processing purchase orders.
- Issuing sales transaction invoices.
- Following up with suppliers and providing updated ETA to clients.
- Contacting customers by phone or email to answer queries and obtain missing information.
- Maintaining and updating sales and customer records.
- Updating sales tickets.
- Expediting orders through internal liaison.
- Directing feedback from customers to relevant departments.
- Supporting the sales department with other administrative tasks, if requested.
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