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Jobs in Philippines   »   Jobs in Manila   »   Business Management / Project / Planning Job   »   17303969572 - Business Operations Member
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17303969572 - Business Operations Member

Support Shepherd

Support Shepherd company logo

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you a multi-talented individual who is looking for a new challenge? Do you have a passion for supporting business operations and performing various activities to help different departments succeed? If so, we have the perfect opportunity for you!

We are currently seeking a versatile generalist who can support our business operations and perform various activities to aid different departments. As a member of our team, you will have the opportunity to work closely with different departments, ranging from marketing and sales to finance and product development. You will be the go-to person for all types of tasks, and no two days will be the same. You don't need to be an expert in any one area, but you should be willing to learn and adapt to new challenges. We value flexibility, adaptability, and a willingness to grow and improve.

Apply today and join our team of talented professionals who are dedicated to supporting each other and driving our business forward!

Position: Business Operations Member

Working Hours: Monday to Friday, 9 am - 5 pm, Mountain Standard Time

Monthly Salary: Up to US $1,500/mo (Depending on the interview result and client’s approval)

Holiday/Benefits: TBC

About the Company:

A company that specializes in unsupervised AI solutions and is considered the largest supplier in this area.

Responsibilities:

  • Attention to Detail
      • The Business Operations member must be detail-oriented, ensuring that any errors or discrepancies are caught and raised or resolved. Self-checking their work is important, as is raising any data input or processing concerns (e.g. “bad data” or “report seems off”).
  • Organized, Proactive, and Persistent
      • With multiple projects coming from multiple teams, the Business Operations team member needs to be organized with data stored efficiently and clearly.  Communications need to be clear and to the point, and if any issues arise or if data or reporting seems broken or missing, communications to that effect should be prompt so that the problem can be resolved. Problems or issues must be pursued to closure rather than left to linger.
  • Seek Help or Clarity Rather than “Getting Stuck”
      • If and when issues arise or requested data does not appear, the Business Operations member should escalate in a timely manner to project leads and partners. While some degree of self-reliance is important, many problems will require multiple parties to solve, so best to air the problem early and allow management to bring in the right resources to drive resolution.
  • Flexibility
    • The team member needs to be able to flex between different departments and fulfill different responsibilities, including:
    • Support on marketing & sales requests (PPT, website language, blog drafts)
    • Support on finance requests (data entry, minor tweaks in Excel models, recording notes of changes)
    • Support on product requests (transcribing product release notes)

  • At least 2-3 years of experience working in a business operations function.
  • Strong proficiency with online applications (e.g. LinkedIn, Dropbox, etc.), and Microsoft Office / Google Suite applications (e.g. Excel, Word, PowerPoint; Google Sheets, Docs, Drive, Slides).  In particular, strong spreadsheet skills to validate data and work with tools such as pivot tables as needed
  • Solid English language and good communication skills - able to raise issues and summarize status clearly and effectively in digital communications (e.g. Email, Slack, Jira tickets)
  • Detail-oriented - precision and accuracy are critical
  • Able to handle multiple priorities and perform under time constraints as needed
  • Ability to work in the US - Mountain time zone
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