Assess and respond to Compliance related transaction queries from our Network Partners and Beneficiary banks
Ensure responses are sent in a timely manner in line with our internal SLAs and deadlines set by the Banks.
Identify any reoccurring issues raised by the bank, and effectively resolve any problems resulting in the reduction of Bank requests.
Engage with clients to understand customer activity following alerts or requests from bank partners Identify and internally escalate actual or suspected financial crime incidents
Understand automated transaction monitoring tools, applying rules to enhance their effectiveness
Identify, investigate anomalous transaction patterns
Identify, investigate, actual or suspected financial crime incidents
Assist the Senior Compliance Managers with analysis of current and future monitoring requirements as required
And assist
The risk-assessment of proposed markets, products and counterparties (clients and partners)
Collation, assessment and recording of counterparty due diligence
Other compliance officers with monitoring reviews and audits
Other compliance officers with detailed resolution work re compliance issues, queries and concerns raised both internally and externally as directed by the Nominated Officer By committing to learning relevant compliance legislation and regulation
Ad-hoc compliance project work (e.g. Data Protection, Fraud)
Develop an understanding of operations, payment processes and I.T (the Product)
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.