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Jobs in Philippines   »   Jobs in Pasay City   »   Information Technology Job   »   Technical Implementation Analyst, Digital
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Technical Implementation Analyst, Digital

Visa

Visa company logo

This is an individual contributor role responsible for solving moderate to complex problems and taking a broad perspective to identify solutions for new and existing Visa digital initiatives. This role serves as a technical/functional specialist for Content Services and Implementations Support which requires strong communication, organizational, analytical and execution skills. This role works independently with guidance only in the most complex situations.

 

Responsibilities

  • Develop and maintain email collaterals for marketing campaigns including both template and custom requests.
  • Coordinate with internal partners to understand the requirements and manage project requests while meeting client expectations.
  • Drive the project completion from requirements gathering, build, testing and deployment to Production.
  • Manage routine and non-routine, moderate to complex processing and change requests, as well as support client initiatives.
  • Prepare and maintain project tracking, status reports and issues logs.
  • Build and enhance positive working relationships with Visa client institutions, processors and internal partners.
  • Represent client system and operational requirements to internal Visa organizations. Serve as resource with stakeholders.
  • Responsible for own workflow assignments and must be able to take the initiative to resolve problems and meet deadlines.
  • Coordinate with internal Visa resources to ensure delivery on commitments.
  • Report client project accomplishments and deliverables to management regularly.
  • Create and update internal support documents to assist internal and external partners.
  • Proactively identify operational opportunities to increase service quality or efficiency.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

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