Responsibilities include:
- Act as primary point of conduct for clients hosting conferences, meeting and events at the hotel.
- Coordinate and manage all event logistics, including room setup, audiovisual equipment, and catering.
- Work closely with clients to understand their specific event requirements and preferences, and provide personalized recommendations and solutions.
- Prepare detailed event orders, contracts, and invoices.
- Collaborate with various hotel departments, to ensure smooth coordination and execution of events.
- Conduct site inspections for potential clients and provide tours of event spaces, highlighting the hotel's amenities and services.
- Assist in marketing and promoting the hotel's event spaces and services through various channels, including online platforms and networking events.
- Handle any issues or concerns that may arise during events, and proactively addr4ess client needs to ensure their satisfaction.
- Maintain accurate records of all event bookings, inquiries, and client communications.
- Evaluate the success of each event and gather feedback from clients to continously improve our services and offerings.
