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Jobs in Philippines   »   Jobs in Makati   »   ServiceNow Developer
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ServiceNow Developer

dentsu

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Under the management of the ERP Platform Owner, concerning the Release manager and IS project managers, build the necessary tasks to support the ongoing project.

  • You will manage the general support, administration, and maintenance of the ServiceNow platform and associated applications.
  • You will perform daily development, support and maintenance, work with the functional team to develop solutions in ServiceNow CSM, and coordinate development efforts within the admin team.
  • You will work with the ServiceNow functional team to build requested items and tasks, using workflows to manage processes from the customer to the fulfillment teams.
  • You will develop training plans for end-users and customizing the platform to meet evolving organizational needs.
  • You will develop, configure, and improve core and custom applications and work directly with end users to resolve support issues.
  • You will also monitor the health, usage, and compliance of ServiceNow and developing system integrations and process automation.
  • You must create and configure business rules, UI policies, UI actions, client scripts, and ACLs.
  • You must create and configure notifications, UI pages, UI macros, script includes, formatters.
  • You will guide the development of ServiceNow modules to help leaders measure project success by capturing data related to Cost, Schedule, Quality, and Effectiveness.
  • Lastly, they will coordinate application and platform upgrades, load, manipulate, and maintain data between ServiceNow and other systems, and create ServiceNow reports and dashboards.
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