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Jobs in Philippines   »   Jobs in Manila   »   Customer Service Job   »   Customer Onboarding Associate (PH Remote, US Working Hours)
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Customer Onboarding Associate (PH Remote, US Working Hours)

Turnitin, LLC

Turnitin, LLC company logo

Turnitin is seeking a highly detail-oriented Professional Services Associate. This person will report to the Sr. Manager, Customer Enablement. The Professional Services Associate will be proficient processing data entry tasks within ExamSoft tools, and assisting with customer onboarding data entry and organization. This role is based in North America and requires working North America hours.

Key Responsibilities and Outputs:

  • Partner closely with the Customer Enablement Team to complete data entry deliverables and tasks aligning with project timelines and objectives.
  • Import and create Partner Content within licensure portal(s) to ensure accuracy and completeness.
  • Perform quality assurance (QA) and testing on all Partner-provided content to uphold data integrity standards.
  • Safeguard sensitive data and information during all phases of data entry and content management.
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