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Jobs in Philippines   »   Jobs in Cebu City   »   Customer Service Job   »   Customer Account Analyst
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Customer Account Analyst

Pilmico Foods Corporation

Pilmico Foods Corporation company logo

The Customer Account Analyst is responsible in ensuring accurate recording, analyzing, reporting and reconciliation of all trade accounts receivables of PILMICO Foods Corporation/PILMICO Animal Nutrition. The Customer Account Analyst is responsible in managing the customers account from day one (1) account set-up to ordering payment cycle.

  1. Ensures timely collection of accounts receivables.
  2. Coordinates with customer and Territory Business Managers (TBM) and/or Regional Sales Managers (RSM) on the collection of maturing and/or overdue accounts.
  3. Evaluates customer requirements to minimize hold orders and recommends necessary moves.
  4. Reviews and reconciles customers' account ledgers.
  5. Prepares and records through Debit Note (DN) and Credit Note (CN) all adjustments pertaining to accounts receivables including its proper and necessary supporting documents.
  6. Prepares and maintains Accounts Receivable Aging Schedule per TBM to be submitted on a weekly basis.
  7. Prepares collection letters for delinquent accounts.
  8. Generates and mails monthly Statement of Account to customers.
  9. Attends to AR related queries and complaints from customers, TBMs and RSMs.
  10. Prepares and submits the Monthly Report.
  11. Monitors inventory and usage of accountable forms.
  12. Monitors collection of withholding tax certificates.
  13. Issues and records in the system Collection Receipts for all collections for the day. Sending of Collection Receipt to the customer.
  14. Ensure Cash and Check are deposited timely to the bank for posting.
  15. Ensure timely charging of bank facilities.
  16. Ensure proper handling of returned checks.
  17. Updating the Bank Statement File monitoring, ensure all payment are map accordingly
  18. Performs other task as maybe assigned by the immediate superior.
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