The Business Systems Analyst II is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization.
The incumbent performs a liaison function between the DPM, business users, software engineers and QA analysts for implementing software solutions in order to accurately realize business goals.
- Work with the business users and DPM to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
- Work with software engineers to ensure that the engineering realization is in accordance with the business specification.
- Work with the testers to ensure that all software components are tested adequately and Participates in Quality Assurance testing as the IT workload requires.
- Provides guidance to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
- Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigating them.
- Liaise with other project and program areas to coordinate interdependencies and resolve issues.
- Analyzes, maps and communicates current state and future state business processes.
- Supports business units in the resolution of in-depth user questions and issues.
- Maintains a working knowledge of new technology and business analysis standards & practices.
- Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.