Position: Customer Service/Attraction Crew
Working Days: Monday – Sunday (Shift basis)
Job Type: Full Time/Part Time
Job Responsibility
- This position is rotational based on the assigned area of responsibilities, providing an opportunity to gain a comprehensive understanding of various roles and operations.
Customer Service
- Welcome visitors, provide information and answer questions to enhance their understanding and enjoyment of the centre.
- Assist visitors with interactive activities, ensure the materials are functioning correctly, and provide demonstrations when necessary.
- Handle visitor inquiries, feedback, and complaints professionally and efficiently.
Workshop and Education
- Teaching and engage with participants to ensure an enjoyable and informative experience during the workshop session.
- Collaborate with the educational team to ensure content aligns with the company educational goals.
Bricks/Sculpture Maintenance
- Perform routine cleaning of sculptures as required.
- Assist in maintenance work for sculptures that requires minor maintenance.
Program and Event
- Assist in the coordination and delivery of special events and programs at the centre.
- Use effective communication to inform guests of event schedules and activity details.
Safety and Administration
- Monitor the safety of visitors and assign area, report any issues or malfunctions, and assist in maintaining a clean and safe environment.
- Prepare and carry out daily opening and closing of the centre.
Job Requirements
- SPM/STPM, Diploma, Bachelor’s Degree
- Good in BM and English language
- Ability to engage with visitors of all ages and backgrounds.
- Strong attention to detail and safety awareness.
- Physical ability to stand for long periods, walk, and assist guests with physical activities.
- Flexibility to work on weekends, holidays, and during special events.
Perks & Benefits
- Casual dress code
- Friendly working environment.
- Career growth opportunities.
- Annual leave, Maternity leave, Paternity leave
- Statutory Contribution
- Training will be provided
Job Location
KL Gateway Mall
Click to view the location on Google maps
