Business Solutions Engineer I - [Network]

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

Assist sales representatives in uncovering prospect requirements and identifying product functionality gaps to develop, recommend and package the best possible product and/or service for client prospects.

What you will be doing :

• Primary role would be to ensure effective design and develop, validate and support activities, to assure that FIS client/s are satisfied with high level of service in the technology domain.

• Work closely with members of the sales Team/Product teams and engineering teams in developing newer solutions and automation.

• Gather the requirement and specification to understand the client requirement in a detailed manner and translate the same into system requirements. 

• You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to technology leads and project managers.

• Mapping customer requirements and proposing a technically viable solution or service from within the company is offering.

• Improving customer go-live effectiveness through domain expertise, product knowledge, requirement gathering and solution design.

• Own and maintain the product upgrades and continuously enhance them in line with the development of the platforms.

• Support implementation efforts by building in-depth expertise in solutions.

• Superior organizational skills working with multiple customers/vendors and can switch context quickly throughout the day with various competing demands.

What you bring : 

• Strong understanding and experience in network Routing, Switching, DC networking, Protocols, and solutions.

• Knowledge and experience in SD-WAN Technology.

• Experience with network monitoring tools, reporting and capabilities.

• Knowledge in different types of circuits: MPLS, DIA, Broadband, SIP/PRI, Point to Point and Wireless solutions. 

• Understanding and experience in cloud solutions (AWS, Azure).

• Knowledge in firewall and Products: Cisco routers, Switches, Access point. 

• Knowledge in Voice solution – Call manager, Cloud calling, Webex and 8X8. 

• Work with the technology team to aid the development of the platform roadmap.

• Excellent oral communication and impeccable written communication skills. 

• Should be willing to continuously coordinate with clients and business development teams spread across the globe as well as teams. 

• Strong project management skills and a research -oriented approach

What we offer you :

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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