Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.
Key Responsibilities
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You support recruitment and ensures growth of team.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.
