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Jobs in Philippines   »   Jobs in Makati   »   Art / Design / Entertainment Job   »   Onboarding Specialist for US Account TWN
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Onboarding Specialist for US Account TWN

ISTA

ISTA company logo

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced US Onboarding Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

  • Onboard aides in using client app tool
  • Make outgoing calls to aides to follow up on their click in for the day   
  • Handle both inbound and outbound calls         
  • Responds to SMS, communicates to aides via text

  • At least 6 months BPO experience in a voice account
  • Experience in recruitment/onboarding is a PLUS
  • Excellent verbal and written English skills
  • Attention to details is required
  • Willing to work onsite in Buendia, Makati
  • Amenable working night shift

What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives
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