Scope of Position:
- To proactively ensure CHB department meets the highest standards of import/export Customs compliance.
Major Duties and Responsibilities:
Compliance
- Monitor Licenses or Registration of Service Provider to prevent us from servicing our customers if the licenses/registrations are expired/revoked.
- Monitor Customer BOC CPRS/AMO registration and notify the Importer three (3) months prior to expiry date.
- Assist Customers in filing BOC/CPRS/AMO renewal application as required.
- Monitor GDP service provider performance through the Branch Quality Representative.
- Monitor Trade P screening performance through the District Trade Compliance Manager.
- Oversee the process to ensure on time submission of required documents to Customs for SGL and FTZ customers
- Assist in the enforcement of Expeditors’ Brokerage Operational Process Standards, policies, and procedures.
- Review all Powers of Attorney received by the branch for validity, and review Importer Questionnaire for completeness; upload valid POA and Importer Questionnaire into the POA Tool.
- Handle all letters (i.e., Amendment Letter Request, Affidavit of Undertaking, etc.) preparation that are required for submission to Customs and to other Government Agencies.
- Assist Customer Service in OGA permits/licenses applications on behalf of the customers.
- Record any noncompliance/enforcement actions/penalties received in a centralized South Asia Region database in SharePoint.
- Any other compliance related matters and needs, as they become necessary (including, not limited to, documenting the export and import customs compliance foundations to be established with collaboration from the Regional South Asia Customs Team.
Internal Reviews and Monitoring
- Conduct weekly review of SGL Re-entry submission in accordance with prescribed regulation.
- Conduct daily review of FTZ shipment in accordance with BOC and PEZA requirements.
- Conduct weekly review of Entry Packet Submission by the 3rd party Broker with the Weekly Release Shipment Report.
- Conduct weekly review of entry of Approved TPB GCI in CFIT.
- Review HS Codes supplied by importers to identify potential red flags and inaccuracies’
- Review HS Codes determination is performed by the 3rd Party Broker through the Customer Service.
- Complete annual Self-Audit, as administered by CHQ.
- Assist Regional Compliance Team with ensuring all monitoring reports are reviewed timely.
- Complete Monthly Import customs review as well as random checks throughout the month to ensure compliance with customs regulations and internal requirements.
Information
- Ensure that branch employees are kept up to date on Customs and OGA related developments. Read daily publications of Port Calls, local customs publications (e.g., Pipelines, Public Bulletins, etc.). Visit customs and OGA websites on a regular basis. Ensure familiarity with Customs’ Informed Compliance Publications.
- Maintain current editions of required reference materials. These materials include local Customs Pipelines or Bulletins, Customs Info, Explanatory Notes.
- Meet with Customs on a regular basis; establish relationship and obtain feedback regarding branch standing with local Customs. Communicate with Customs and Other Government Agencies regarding compliance issues as needed.
- Attend monthly Brokerage/Compliance Managers’ Conference Calls.
- Meet regularly with Trade Compliance counterpart.
- Independently identify any customs compliance risks within the branch and escalate to the Customs Brokerage Manager as well as the Regional Customs Director.
Post Entry/Import Reviews
- Monitor Post Entry Modification, Refund, and Voluntary Disclosures Filings.
- Ensure proper and timely filing of protest for tentative release and other related matters associated to customs clearance in accordance with regulatory.
- Report all penalties/fines associated with the shipment internally up to customer.
- Manage all post entry activities, from start to finish, using Import Review Process in place.
- Manage import reviews for some customers as required.
Training
- Prepare and hold training sessions on a regular basis for CHB personnel. Topics should be based on the following:
- Issues apparent in customs
- Problems discovered during Import Reviews
- New customs/OGA developments and procedures
- Assist entry personnel with compliance-related questions and issues.
Sales/Marketing
- Support sales/account management staff and brokerage manager in new business development and transitions, as needed.
- Shares Customs Market Update during Sales Meeting.
- Shares a weekly market update with the Regional Customs Team to include new regulatory changes and memorandums
