dentsu is seeking a dynamic Salesforce Practice Lead to spearhead our multi-cloud Salesforce practice in the Philippines. The successful candidate will work closely with the DGS Head of Salesforce and the Philippine Managing Director to drive the overall performance, development, and growth of our Salesforce capabilities. This role demands a combination of strategic vision, deep industry knowledge, and a proven track record in delivering cutting-edge Salesforce solutions.
Key Responsibilities:
- Strategic Leadership: Develop and implement a strategic vision for the Salesforce practice in alignment with global objectives. Identify and capitalize on market trends and opportunities within the Salesforce ecosystem, focusing on Commerce Cloud, Marketing Cloud, and CRM.
- Client Engagement: Build and maintain robust relationships with clients at all levels, providing expert consultation and tailored solutions that exceed expectations. Understand client business needs and leverage Salesforce technology to enhance their business operations.
- Operational Excellence: Manage the end-to-end execution of Salesforce projects, ensuring adherence to scope, budget, and timeline. Conduct regular audits and reviews to maintain high-quality standards in all implementations.
- Team Development: Lead a high-performing Salesforce team, setting clear goals and expectations. Manage performance through regular evaluations and provide ongoing training and development to maintain high competency levels.
- Innovation and Growth: Collaborate with sales and alliance teams to explore new business opportunities. Contribute expertise to sales pitches and proposals to expand the client portfolio.