The Nitty Gritty
We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients. Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.
Our Why
Datacom works with organizations and communities across Australia and New Zealand to make a difference in people’s lives and help organizations use the power of tech to innovate and grow.
About the Role (Your Why)
The Workforce Optimization team is responsible for several outsourced projects and services for some of our biggest clients in Datacom. We have a bigger purpose—not only are we focused on delivering awesome business outcomes, but we are also thinking, planning, and taking action on revolutionizing the technology industry!
The Workforce Planning Manager is responsible for analyzing, forecasting, and planning workforce supply and demand, as well as talent needs and gaps, to ensure that an organization has the right people with the right skills to support its business objectives.
What you’ll do
The Workforce Planning Manager is responsible for (but not limited to):
- Analysing, implementing, and monitoring workforce planning initiatives to optimise and scale the evolving workforce and long-range plans.
- Collaborating with business leaders, strategic planning, HR, Finance, and other stakeholders across the company to review existing and future workforce needs and to ensure alignment with business objectives and financial goals.
- Collecting, interpreting, and evaluating workforce metrics to provide data-driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning, reviewing processes, and monitoring plan effectiveness.
- Lead the development, execution, and communication of the company’s workforce planning roadmap to optimize and scale an evolving global workforce and to create strategic long-range plans.
- Oversee workforce planning initiatives, including headcount metrics analysis, internal and external talent assessments, forecasting, plan roll-out, processes, and controls.
- Selecting, developing, and evaluating personnel to ensure the efficient operation of the function.
We are a pretty agile company. We are keen to respond to customer, technology, and internal stakeholders’ changing requirements, which can mean evolving in our roles to meet those needs.
What you’ll bring
- Extensive experience with workforce planning and scheduling in a large complex organisation – Ideally within a Business Process Outsourcing (BPO) environment
- Strong understanding of business requirements with an appreciation of business strategy, forecasting and workforce behaviour
- Ability to work on moderately complex assignments, requiring judgment in resolving issues and making recommendations.
- Assures adherence to budgets, schedules, work plans, and performance requirements.
- Ability to interact with a variety of stakeholders and team members across different business units
- Blend of commercial, technical, and consulting skills.
- Strong financial management practices with a clear understanding of the relationship between costs, utilisation, and project revenue
- Establishes and assures adherence to budgets, schedules, work plans, and performance requirement.
- Proven analytical and problem-solving skills.
We have a Hybrid work setup, and a flexible work schedule and we promote Work-Life balance an APAC focus means no graveyard shifts!
We also provide Competitive salary, exciting perks such as Spotter Bonus, HMO with Free Dependent, Leave credits, Performance bonuses, and a work-life balance environment.
