JOB OBJECTIVE:
To ensure that the solutions offered are tailored to meet the customers’ requirements by working closely with the sales team.
JOB RESPONSIBILITIES:
- Works closely with the sales team on proposals and pitches for business.
- Attends meetings with Sales Managers and acts as a solution expert.
- Puts together business cases for the sales team to support their proposals.
- Works closely and collaboratively with customers to devise effective solutions.
- Ensures that the company’s solutions can be delivered to the customer’s requirements.
- Works closely with customers to understand and capture requirements.
- Responds to customers following requests for information and proposal requests.
- Presents proposals to customers alongside members of the sales team.
- Provides ongoing support for customers post implementation.
- Produces detailed costings for customers and ensure the contract is profitable.
