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Jobs in Philippines   »   Jobs in Malabon   »   Operations Supervisor
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Operations Supervisor

Much Prosperity Trading International Inc.

Much Prosperity Trading International Inc. company logo

The Supply Chain Operation/Customer Service Supervisor serves as the process owner for the Order to Delivery process and acts as the central hub for information flow between Sales/Marketing, Supply Chain (SC), and other support groups. Responsible for ensuring the accurate entry of all orders into the SAP system.

 

Duties and Responsibilities:

  • Collaborate with the Sales and Marketing teams to understand sales targets and objectives.
  • Monitor order processing and delivery schedules to identify potential delays or issues that may impact sales targets.
  • Act as the primary point of contact for resolving issues related to order servicing.
  • Investigate and address any discrepancies or challenges in order processing and delivery.
  • Coordinate with relevant departments, including Sales, Supply Chain team, and Customer Service, to identify and implement solutions to resolve issues promptly.
  • Conduct regular audits of sales order data to identify and correct any inaccuracies or discrepancies.
  • Provide training and guidance to team members responsible for entering SO details to ensure consistency and accuracy in data entry processes.
  • Monitor order statuses and adjust delivery schedules as needed to accommodate changes or prioritize urgent orders.
  • Establish and maintain effective communication channels between Sales/Marketing, Supply Chain team, and other support groups involved in the order fulfillment process.
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