Key Responsibilities include:
Report validation:
- You will help us live up to our promise of fast report turnaround, while making sure that report quality is not compromised by the fast delivery.
- You will be expected to:
- Review inspection reports that come in from the field, to make sure they are prepared accurately and according to format.
- Validate incoming inspection reports if they meet all the appropriate requirements.
- Inform inspectors promptly in case of problems and follow up to make sure any discrepancies are corrected.
Team Supervision:
- Supervise a team of report specialists to achieve or exceed goals and key performance indicators.
- Handle escalations from direct reports regarding report validation issues.
- Implements and enforces systems, policies, and procedures.
- Review and approve work hours and attendance-related filings for payroll
- Handle given task by Team Leader/ Report Manager as necessary.
You may also be asked to:
- Contact appropriate QIMA teams to answer client inquiries;
- Training new specialists regarding report validation and validation guidelines;
- Handle shadow validation requests from other team; and
- Manage report validation of key accounts.