Responsibilities:
- Supervises medium/large engagements of cross-functional teams, handling and reviewing project results, ensuring that the voice of the client is coordinated into the team’s delivery approach
- Ability to provide oversight and hands on work in an end-to-end product design lifecycle (UX and UI capabilities)
- Manages and grows Digital reports including UX Designer and Visual Designer reports
- Generates and evaluates design concepts, assists with primary research and collaborates on research plans, demonstrating sophisticated technical knowledge
- May manage and grow direct reports by providing mentorship and advice and may take an active role in mentoring others within and across subject areas
- Designs and facilitates team and client workshops, project phase and client goals
- Anticipates future project demands, identifies potential business opportunities on existing projects and scopes, plans and supports new business efforts, actively contributing to the sales process
- Work with the product team, business, BA to ensure product is adhering to user centered design process while meeting business needs
