· Lead and execute high quality project management support to Visa clients and processors to ensure client expectations are exceeded
· Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions
· Confidently manage client in parallel to product developments and a changing landscape
· Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders
· Be able to communicate complex, technical concepts in a focused and well-organized manner
· Be able to learn and acquire knowledge in modern technologies in keeping step with market developments
· Good analytical skills, not just for problem analysis, but to use technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions
· Orientation towards quality enhancement and process improvement
· Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications
· Represent client system and operational requirements to internal Visa organizations
· Be an active contributor in the creation of a high-performing, supportive, and inclusive team culture
· Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor
· Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments
· Assume appropriate decision-making authorities to ensure flawless execution of project objectives
· Coordinate internal Visa resources to ensure delivery on commitments
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
