The Senior Talent Administrator & Coordinator is responsible for providing senior level administrative support to the talent acquisition process through pre-hire and post-hire activities, facilitating a wide variety of logistical and recruitment activities to service a particular client program or teams.
Location: Manila, PH
Language Requirement: English
Specific need/s: experienced with phone screen, candidate scheduling
Work arrangement: Hybrid. Based in Manila, PH only
Shift schedule: mid shift
Duties and Responsibilities:
- Assist with recruitment and interview process
- Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
- Develop interview schedules to ensure qualified candidates are evaluated
- Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.)
- Timely review of applicants who have applied via the ATS
- Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers
- Execute the offer process, including creating & routing offer letter and presenting offer to candidate
- Coordinate candidate background, medical and reference checking processes
- Arrange travel, transportation and accommodation for candidates
- Coordinate aspects of the on-boarding and off-boarding processes
- Edit and post positions to the ATS accurately and within the specified timeframes
- Administratively manage posting of roles to candidate generation channels
- Provide metric and pipeline reporting
- Lead independent discussions with candidates and Hiring Managers as needed
- Assist with the administration, optimization and use of the ATS
- Provide best practices and process improvements throughout the talent acquisition cycle
- Document process changes, such as process maps, team structure charts, detailed procedures, etc
- Identify and remediate workflow & system issues
- Identify opportunities for improving both client and candidate experience; make process recommendations to achieve operational excellence
- Act as a subject matter expert. Provide training and coaching to less experienced colleagues
- Provide other administrative support to recruitment team as needed
