Position : Virtual Assistant / Relocation Assistant
Working Hours : PST Time Zone
Salary: USD 1,000 - USD 1,400/month
Main Responsibilities:
- Build sustainable relationships and trust with nurses through open and interactive communication
- Arrange for relocation logistics for nurses moving to the United States, including but not limited to:
- Providing education on travel to the US, including what to bring and arranging necessary items beforehand.
- Booking plane tickets, short-term and long-term rentals, transportation, and other essential living arrangements.
- Ensuring the nurses have all necessary basics for living upon arrival.
- Coordinate with nurses regarding arrival times, work schedules, and compliance documentation required before starting work
- Act as a liaison between nurses and relevant stakeholders, advocating for their needs and facilitating open communication channels to address concerns effectively
- Proactively identify potential challenges or obstacles in the relocation process and develop strategies to mitigate them effectively
- Prioritize and promptly address urgent issues and concerns raised by nurses or internal stakeholders during the relocation process, ensuring timely resolution and minimal disruption to their transition.
- Document and track all nurse expenses
- Develop comprehensive documentation and playbooks outlining the step-by-step processes and best practices for assisting nurses with relocation to the United State
- Handle phone calls, emails, and other communications in a professional and efficient manner
- Utilize tools like Slack, Notion, Google Sheets, and Airtable proficiently to streamline workflows and manage tasks effectively
- Assist in organizing and maintaining customer databases, ensuring accuracy and completeness of information
- Collaborate with team members to support various projects and initiatives as needed
- At least 2 years experience as a VA for a client based in the US.
- Strong commitment to work and eagerness to grow in your career.
- Excellent communication skills, both written and verbal.
- Proficiency in using tools such as Slack, Notion, and Airtable.
- Highly organized with strong attention to detail.
- Proactive and resourceful problem-solver with a positive attitude.
- Willingness to learn and adapt to new technologies and processes.
Preferred Qualifications:
- Previous experience in relocation assistance or related fields
- Previous experience with project management
- Experience working in a multicultural environment
