Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?
The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!
Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!
Responsibilities:
- Act as first line of defense by creating and monitoring case queues to identify, triage and assess potentially high risk and priority cases which may be escalated
- Actively work cases and compliance operations queues in a timely manner to ensure service levels are maintained including assessing suspicious activities and filing SARs
- Reviewing existing merchants’ portfolio and conducting periodical KYB refreshers
- Monitor and research customer accounts and money transfers for Anti-Money Laundering (AML), sanction screening, negative media alerts, Terms of Service (TOS) violations, Know Your Customer (KYC), Customer Identification Program (CIP), Enhanced Due Diligence (EDD)
Requirements:
- At least 3 years experience with performing KYB (Know Your Business) and/or business underwriting processes
- Fluency in English with excellent verbal and written communication skills
- Great analytical skills
- Familiar with external compliance related rules, regulations and policies related to the payments industry.
- Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
- Problem-solving attitude
- Must display a high level of professional judgment, commitment, integrity, teamwork and customer service
- Bachelor’s degree in Business Administration, Finance, Accounting or Operations
- CAMS - an advantage
Core Perks and Benefits:
- HMO on your first day + Free coverage for 2 dependents on your 2nd year
- Government-mandated benefits
- 20 Annual Leave Credits
- 13th-month pay
- Birthday Leave
- Bereavement Leave
Work Flexibility:
- Work from home
This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, please note that this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria.
Onsite/Hybrid employee additional benefits:
- Travel Subsidy Allowance
- Free staff house accommodation (for those within a certain distance)
- Free Shuttle service
- Free Lunch
- Free Uniform
- Perfect attendance bonus
Additional benefits/perks to all employees:
- Onboarding training
- Performance-based salary increase
- Discretionary incentives based on client or individual performance
- Monthly employee engagement
- Birthday Gift
- Weekly treats
- Christmas Hamper
- Anniversary Gift
- Opportunity to travel
Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:
- Grad trainees, junior, entry-level, and admin positions: PHP 3,000
- Intermediate positions: PHP 5,000
- Senior and hard-to-fill positions: PHP 8,000
Send them our way, and let's win together!
Check our website to see more:
And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP
And here's the link to our Glassdoor page, where you can see what our team members have to say about us:
https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm
Get the word out!
