As our Product Data Specialist, your passion for the details helps us create a great experience for our customers. You are responsible for ensuring that product data is accurate, and you continue to optimize for efficient and scalable ways to maintain that accuracy. You will work closely with our Merchandising, Operations and eCommerce teams and have an opportunity to learn all about the data that is behind our product assortment.
What you’ll do:
- Data Creation and Enrichment
- Create SKUs for new products (including those not sold on balsamhill.com sites, such as retail, small parts, replacement parts, wholesale/partner)
- Assign UPCs to Product SKUs (child)
- Create and assign Parent Codes (previously called Family Codes) for Décor
- Create seed records in our Product Information Management system (PIM)
- Give final approval that a product has been appropriately enriched in PIM and is ready to be sent to selling channels and/or localized
- Work closely with the Product Data Steward and cross-functional partners to identify additional ways in which your efforts can support the efficient, scalable management of accurate product data
- Data Accuracy and Improvements
- Work with cross-functional teams to audit the sites for data accuracy prior to each Peak season
- Identify common themes causing data inaccuracy and partner with the Product Data Steward to determine how to prevent issues in the future
- Review customer feedback to identify opportunities to improve our data clarity, accuracy and completeness to improve the customer experience
- Other Duties and Responsibilities
- Perform other duties that may be assigned from time to time.
What you bring to the table:
- Experience: 2-3 years of experience working with product data, Product Information Management (PIM) systems, or in other non-relational hierarchical database models.
- Tool proficiency: Must be an intermediate to advanced user of Excel.
- Experience in data auditing and quality assurance
- Ability to identify data discrepancies and implement corrective measures
- Strong critical thinking skills to enhance data clarity and accuracy
- Attention to detail and well-organized
- Collaborative and a proactive, team-oriented communicator
Nice to have:
- Strong critical thinking skills to enhance data clarity and accuracy.
- Experience in data enrichment and management projects
- Experience working in Contentserv
- Experience working with Atlassian products, including Jira/Confluence
Location: The Product Data Specialist position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.
Our must-haves:
- Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
- Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
- Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
- Must have a back-up internet connection of the same speed, if primary connection becomes spotty.
Other Requirements: Updated resume and Letter of Intent
Status: This is a full-time, permanent position with benefits.
Hardware Provision: Company-issued Laptop will be provided on the first day.
At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:
- Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
- 13th Month Pay
- Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
- Internet Subsidy. With internet allowance, we are set up for success.
- Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
- Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
- Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
- Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
- Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
- Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
- Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
- Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
- Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.
