Responsibilities:
Provide general guidance to employees across the organization (Self-Service Ambassador)
Validate the New hire and employee change requests in the HRIS.
Initiate background checks. Review invoices and submit them for approval.
Assign time off and make adjustments to employee balances in the HRIS.
Process benefit enrollments Complete Employment Verifications.
Manage the employee onboarding cycle
Work with People Business Partners and Talent team to ensure that security clearance is complete.
Escalating issues as appropriate.
Identify, propose, document, and communicate to the PSSS team any potential improvement known exception.
Manage internal payroll relationships.
Manage invoice approvals
Monitor alerts for probationary check-in and approval workflows.
Participate actively in the onboarding experience, presenting to new starters about the HRIS/benefits, etc.
Collaborate with the Benefits management company to ensure all new starters are registered for their chosen benefits and handle any change requests afterward.
Ensure all new starters in Sales have a commission scheme issued and according to Bonus Plans.
Provide change management support, produce new compensation statements and promotion letters as requested
Provide change management support and produce new compensation statements and promotion letters.
Manage Employment Verifications.
Manage Anniversary awards and wellness reimbursement, collaborate with Payroll to ensure payments are made promptly.
Provide first-line general HR policy queries and refer escalations to the People Business Partners depending on the complexity and sensitivity.
Provide sickness pay and leave advice to Employees and support Managers in processing in collaboration with payroll & People Business Partners
Ensure absence data is accurate on HRIS.
Provide Leave paperwork, coordinate the communication across all teams involved in the process
Complete any third-party requests for analytics (government reporting/surveys and forms).
Participate and support in multiple HR projects as needed.
Maintain updated all the quick guides, training materials, scripts, SOP
