Your Responsibilities
As our Business Manager – Operations, you will be responsible for providing day–to–day support to our Chief Operating Officer (COO), a member of the executive team, based in Zurich, Switzerland. As her right–hand, you will support her in a variety of tasks, from administrative to strategic. Your ability to communicate, think critically, and manage projects will be key to your success. Among others, you will:
- Monitor and report on the Operations division’s budget, initiatives and activities.
- Act as the Operations Management Team’s secretary, document discussions, follow up on decisions and action items, and support the members as needed.
- Create content for internal and external audiences, from analyst to the board level. Synthesize complex processes and situations into meaningful strategic and visual content.
- Improve processes and identify areas of improvement across the organization to drive efficiency and effectiveness in planning, reporting and communication with the team and internal stakeholders.
- Organize and execute team activities, provide ad-hoc administrative support, including expense management, travel, training and meeting arrangements, note-taking, and events planning and coordination
- Own policies, processes, and internal tools together with the Executive Assistants/Administrative Assistants across different divisions
