The role is part of the Procurement Support Center Team in Manila. The role is responsible for handling simple and routine tasks that provide administrative support within the requisition-to-receipt function of procurement, including requisition creation, purchase order generation, and monitoring receipts within the company's purchasing system.
- Assist in daily Procurement Purchase Order (PO) transactions and support operational requirements within the Requisition to Receipt processes.
- Manage and process Subcontractor Admin Form requests, due diligence, and delegation of assignment to Onshore Procurement Operations.
- Support the Requisition creation and Purchase Order (PO) generation in Coupa.
- Assist the Accounts Payable and Operations Team in re-opening soft closed Coupa POs.
- Process the New Address Creation requests as a requirement in creating Requisitions in Coupa.
- Support on the creation of requests for New Suppliers and Existing Suppliers modification.
- Assist in PO query management (e.g., changes, expediting, open items).
- Coordinate and assist Requestors for Purchase Orders (PO) that require Receipting in Coupa.
- Endorse the accounting queries of the Project Team and Accounts Payable to senior team members for resolution.
- Escalate issues and concerns to the Supervisor for timely resolution; work with senior members of the team in assisting customers in receiving support queries (Tier 2), triaging requests, and other issues.
- Perform assigned tasks, including ad hoc that are required, in compliance with service level agreements, processes, policies, and procedures.
- Adhere to the Standard Operating Procedure (SOP)/desktop procedure (DTP) of current processes and assist in incorporating documentation updates as required.
- Adhere to AECOM company policies and guidelines.
