Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of Information TechnologyTravel Percentage :
0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
Job Summary
This position is responsible for the day-to-day, business-as-usual, support of the Windows, Virtual and Cloud server environments. This includes the installation, configuration, and maintenance of the Windows, Virtual and Cloud environments.
This is an advanced professional role with a highly-skilled with extensive proficiency.
The qualified individual will:
Develop large and/or complex solutions that require analysis and research
Will work on multiple projects as a project leader or frequently as the subject matter expert
Will work on projects/issues of medium to high complexity that requires demonstrated knowledge across multiple technical areas and business segments.
Will coach and mentor junior technical staff
Will work under minimal supervision on complex projects
Will have wide latitude for independent judgment.
What you will be doing and what you bring :
Strong Windows Server 2003, 2008 & 2012 Operating Systems Experience:
Knowledge and experience of Windows operating systems and related utilities and hardware
Troubleshooting Windows Server issues by providing detailed written root cause analysis and action plans for permanent resolution.
Must have the ability to analyze server crash dumps to determine root cause analysis.
Must be able to effectively analyze and solve problems
Must be able to monitor usage and performance
Must be able to troubleshoot server, software and hardware issues
Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs
Must be able to propose and implement systems enhancements that will improve the reliability and performance of the system
Must be able to install and maintain software
Must have extensive knowledge of SAN storage and be able to present storage to Windows OS
Work with Information Security to define and ensure platform security
Supports Web access and electronic messaging services, and maintains a secure systems environment
Must have extensive knowledge of IIS, and the ability to complete code deployments
Maintain Server Infrastructure and ensure high availability:
Experience in Large enterprise windows infrastructures 1000+ servers.
Knowledge of Microsoft clustering
Other related duties assigned as needed
Strong VMware ESX/vSphere 5.x and 6.x Experience:
Must have knowledge and experience in VMWare and virtual infrastructures
Must be able to troubleshoot VMware-ESX related incidents
Must be able to Patch and maintain ESX host servers
Must have extensive knowledge of SAN storage and be able to present storage to ESX hosts
Network:
General network management/configuration and knowledge of TCP/IP
General knowledge of network monitoring tools
Automation:
Develop automation to assist in day to day operations through orchestration and or scripting
Proposes and implements systems enhancements that will improve the reliability and performance of the system
Development and tool creation
Development of self-service portals
Development in VBScript, SQL & PowerShell SQL Reporting Services
Design endpoint platforms and solutions
Hardware
Must have Dell and HP ProLiant (DL/ML/BL) servers, enclosures, and/or Cisco UCS blade server experience
Including support and troubleshooting of hardware issues and providing hardware specifications to users based on application needs and anticipated growth.
Must be able to troubleshoot converged and hyper-converged infrastructure related incidents
General
Knowledge of technical writing principles and practices
Must have strong verbal and written communication skills
Microsoft Office including Excel, and Visio.
Design and deliver a consistent user experience to all clients.
Must be able to work nights and weekends to support 24x7 environment
Must be able to work independently as well as with a team
Must have the ability to establish and maintain an effective working relationship with employees, vendors, and clients
Must have the flexibility to adapt to new technologies and perform all other work as required
What we offer you :
A competitive salary and benefits
Great workspaces with dedicated and motivated colleagues
A variety of career development tools, resources & opportunities
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Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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