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Jobs in Philippines   »   Jobs in Taguig City   »   Customer Service Job   »   Service Delivery Coordinator - Time & Labor
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Service Delivery Coordinator - Time & Labor

AECOM

AECOM company logo
  • Performs assigned tasks related to timesheets such as compiling, reviewing, and posting of timekeeping data.
  • Reviews timesheets and verifies attendance or hours worked.
  • Provides support on the weekly close process to ensure accurate posting of timecard transactions.
  • Run nightly revenue process.
  • Answers simple timekeeping inquiries using company systems based on established guidelines and standard processes.
  • Prepares reports such as post-payroll reports based on the stakeholder’s requirements.
  • Escalates identified issues and concerns to the Team Lead for timely resolution.
  • Maintains the SOP/DTP of current processes and incorporates documentation updates as required.
  • Performs multiple routine tasks in compliance with service level agreements, process, policies, and procedures.
  • Gathers information and documentation to assist in investigating and resolving issues within the assigned process.
  • Perform ad hoc tasks as requested or assigned.
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