The Sales Coordinator responds to and tracks all sales and conferences inquiries, and supports the Sales Managers with creating proposals, estimates, and contracts. This Sales Coordinator is also responsible for responding to and documenting all Christmas Parties and Niche Market inquiries for their designated geographic region.
Duties and Responsibilities
- Managing and tracking incoming telephone, email, and online sales inquiries directing to the appropriate Sales Manager within a 24-hour turnaround time
- Checking availability for both guest rooms and function space
- Under direction from the Sales Managers, creating proposals and estimates and preparing formal contracts based on individual client’s needs
- Blocking guest rooms and function spaces in property management software
- Making reservations for dining outlets arranged as part of client’s booking
- Consulting General Manager, Conference Services and Chef for unique requests and pricing
- Copying and distributing all pertinent data concerning booked activities to appropriate departments
- Managing follow-up correspondence requests for both proposals and contracts
- Scheduling and conducting site inspections with prospective wedding clients
- Preparing a variety of weekly and monthly Sales reports
- Maintaining Sales collateral and creating and updating Power Point presentations for Sales and Conferences department
- Attending weekly Sales and Conferences meeting, communications meeting and monthly Health & Safety meeting
- Providing administrative assistance as required to Sales Managers and Director of Sales and Marketing
- Additional related tasks as assigned
