The role is part of the Source to Pay Team supporting the risk management of Third-Party Business Partners. The role is expected to do assigned tasks with direct supervision. Under direct supervision, the role will execute assigned tasks and collaborate closely with various teams, including Procurement, Cross-Functional Partners, Requisition to Receipt and Invoice to Pay Teams, and Accounts Payable and Receivable.
- Analyze and review new supplier request forms by conducting thorough investigations and background checks; verify their legitimacy and compliance.
- Coordinate with suppliers to ensure updated information is reflected in all relevant systems.
- Communicate with requesting departments and relevant users on time to clarify needs and requirements; document findings and provide recommendations for approval or rejection.
- Maintain and update key contact information for both new and existing suppliers. Support the retriggering of Inherent Risk Questionnaire (IRQ) processes as needed (e.g. due to changes in key contact information).
- Update the tracker on IRQ progress and highlight any overdue tasks and IRQs that have timed out.
- Maintain records of IRQ monitoring activities.
- Monitor the status of active IRQs to ensure timely processing and completion. With the support of the senior team members/team lead, identify and escalate any delays or issues in the IRQ process.
- Support the timeout process for IRQs, ensuring that any IRQs that exceed predefined time limits are appropriately addressed by coordinating with users. Implement corrective measures to prevent future timeouts based on existing guidelines.
- Review IRQs paused during onboarding by communicating with suppliers and internal teams to determine the cause and necessary steps to resume or cancel the onboarding. Document decisions and communicate outcomes to relevant parties
- Support suppliers' recertification process, ensuring compliance with organizational standards and requirements. Assist in the preparation and distribution of recertification documents. Track the status and update the recertification records in the supplier database accordingly.
- Support the Employee Center to ensure efficient communication and information flow. This includes addressing any issues with the guidance of senior team members and the team lead.
- Monitor and respond to queries in the Employee Center mailbox.
- Distribute relevant information to employees as needed.
- Organize and document all email correspondence.
- Support and direct users to the correct procedures in managing Third Party Risk
- Review and record all third-party data within service level agreements (SLAs) timely and accurate.
- Perform all assigned tasks in compliance with SLA, processes, policies, and procedures.
