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Jobs in Philippines   »   Jobs in Taguig   »   Customer Service Job   »   Customer Service Associate (Export Logistics)
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Customer Service Associate (Export Logistics)

Bosch Group

Bosch Group company logo
  • Receives and issues of Sales and Purchase Orders
  • Receives booking requests via inbound phone call and/or email
  • Liaises with customer and Factories pertaining to delivery scheduling, pull-in/push-out request and ensure that SLA are met
  • Process shipment and booking of orders via SAP system
  • Generates shipping documents and process for invoicing
  • Ensures that all pending shipment and invoice is process within SLA
  • Verifies billing for Export logistics operations
  • Supports the factories for any application of customers where necessary
  • Dispatch of shipping document to Customers
  • Coordinates with Customers and Factories in case of any return cargoes
  • Issue of Debit/Credit notes pertaining to claims or return cargoes
  • SAP master maintenance
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