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Jobs in Philippines   »   Jobs in Pasig   »   Senior GPT Officer
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Senior GPT Officer

IQ-EQ

IQ-EQ company logo
  • Responsibilities (how we will measure success)

  • Responsible for overseeing workflow management in Manilla for payment processing and banking admin tasks. 
  • Responsible for preparing work to agreed internal deadlines to the expected standard
  • Knowledge of Trident and banking systems including a good understanding of various client payment processes
  • Knowledge of payment cut offs, internal deadlines for payment processing and ensuring early escalation of issues to GPT team managers in Belfast
  • Minimize risk to IQ EQ by following procedures and checklists
  • Act as Trainor to our new team members
  • Be proactive in identifying development and training requirements
  • Tasks (what does the role do on a day-to-day basis)

  • Ensure all payments are appropriately processed, and all emails received into the team mailboxes are actioned
  • Ensure all payments are processed accurately and delivered to required timescale
  • Establish and maintain effective lines of communication with GPT Managers and authorizers
  • Identify areas for improvement re: GPT processes and offer solutions
  • Providing support and training to the rest of the team, and other teams as required
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