The creation of Investor Solutions stems from many years of servicing Multi-Asset, fund of fund clients. Clients have been requesting solutions that provide full transparency on their portfolios, including fundamentally Private Equity Funds and equities & Bonds. Investors need to know the finer details of their total portfolios. They require to “drill down” into their underlying assets and sub-portfolios.
Investor solutions, in addition to providing Investment Accounting services to the Private Markets Fund of Fund clients, is leveraging the state-of-the-art technology (“Cosmos”) alongside the technical expertise in delivering dynamic and transparent reporting solutions to the community.
- Monthly review and delivery of pre-agreed performance reporting for various clients’ portfolios
- Review of various analytics (Total returns, IRR, Investment multiples, DPIs, Yield on Cost etc.) before releasing to the client
- Comparison of performance against Benchmarks and providing analysis to the clients
- Production of the CIO reporting based on pre-agreed formats
- Data provision and review to third parties as per client requirements
- Provision of ad-hoc analysis of performance/quantitative reporting
- Implementation of change requests, including project work in new client onboardings
- Participation in workshops and requirements gathering sessions with clients, documenting those relevant to performance reporting and taking action with the broader team on delivering these reports and dashboard visuals
- Continuous review of the processes and procedures and taking initiatives to improve the control environment of the reports delivered to the clients and identifying ways to improve the efficiency of the department
- Liaise daily with IS colleagues based in London & overseas, attending conference calls and advising on proposed performance analytics and any additional project work
- Playing an integral role in the development and implementation of new investor reporting solutions, including participation in the testing & design environments
- Documentation of project tasks and group work and assigning these to relevant parties with required supporting communications
- Proactive in documenting procedures and policies as part of new client take-on to enhance resilience