- Provides applicable product standards on the Report based on the Business Rules, using the SGS proprietary processing software- eTrade and other similar or related references
- Issues CoC’s based on Business Rules and conformity assessment instructions.
- Formulates Product Instructions based on product safety and performance standards
- Attends to all other operational concerns regarding Report issuance which needs technical and experienced opinion.
- Review the quality of the information and completeness of the documents and ensures that it is correctly indexed in the system.
- Review the file administration and standards of the Reports to be issued
- Provides timely and effective responses to the network in relation to inquiries concerning essential product requirements, standards, and service request inquiries.
- Participates in the comprehensive investigation and evaluation of files with standards disputes.
- Sends inquiries to the affiliates or Contract Management Offices (CMO) for additional information.
- Escalate cases of non-response status or high-risk disputes to Supervisor or Management.
- Prepares the PCA Position Paper to present the detailed basis for Standard selection and other evaluation activities.
- Actively attends and participates in team and company meetings/assemblies
- Performs duties or other responsibilities which may be assigned by the Management
- Assist in the maintenance of the Company Quality Management System and the Certification Center’s compliance to the TIC-CBCA Code of Practice and relevant standards (e.g. ISO 17020, ISO 17065)
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