The Training Program Coordinator is responsible for overseeing and coordinating all aspects of the training schedule, managing email communications including confirmation and attendance management, and ensuring timely completion reporting. This role involves providing analytics, insights, and recommendations to optimise training programs and ensure their effectiveness. The Training Program Coordinator will maintain comprehensive records and ensure that all stakeholders are kept informed about training activities and outcomes. Additionally, this role is responsible for tracking and reporting mandatory training at TSA Group and engaging with stakeholders, including executive and senior management.
- Develop and maintain the training schedule for all programs. Coordinate with trainers and participants to confirm training sessions. Ensure timely communication of schedule changes.
- Send confirmation emails to participants. Manage attendance through email communications. Address any queries or issues related to training sessions via email.
- Compile and distribute training completion reports. Ensure accuracy and timeliness of reporting. Maintain records of all training activities.
- Analyze training data to provide insights and recommendations. Prepare reports on training effectiveness and areas for improvement. Monitor and report on key training metrics.
- Identify opportunities for improving training programs. Provide actionable recommendations to Training Delivery Manager. Support the implementation of approved recommendations.
- Maintain high levels of engagement with trainers and participants. Encourage feedback and continuous improvement. Facilitate a positive training experience for all participants.
- Track and report on mandatory training compliance. Ensure all mandatory training is completed on time. Communicate compliance status to relevant stakeholders.
- Engage with stakeholders including executive and senior management. Communicate training updates and outcomes. Gather feedback from stakeholders to improve training programs.
- Maintain professional communication with all stakeholders. Ensure clear and concise communication of all training-related information. Facilitate effective information flow within the training department.
